Yesenia Amaro's "Payroll system rollout will be late" (Nov. 2, Page A-1) was informative.
It is not surprising that the rollout of CMIPS II has problems. CMIPS has had many fits and starts over years of development.
As a consumer of both In-Home Supportive Services and a federal waiver home care program (Waiver for Personal Care Services) I have over 500 hours of home care per month. The consumer was not asked to participate in the development of CMIPS II. Not only are there hitches in CMIPS II but consumers have not been told a thing. I have five providers and still I am in the dark about how I am going to handle five individual payrolls when our time comes.