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Tuesday, Nov. 13, 2012

FAQ about the Merced Sun-Star+ Subscription

Q: What is Merced Sun-Star+?

A: Merced Sun-Star+ provides immediate and unlimited access to all content on our newspaper’s website (www.mercedsunstar.com), our mobile site (m.mercedsunstar.com) and to our iPhone and Android smartphone apps, and our electronic replica edition (e-Edition), in addition to your printed newspaper subscription. The Merced Sun-Star+ bundles all the ways you can read the Merced Sun-Star’s content into one price.

(CLICK HERE TO ORDER)


Q: How does the digital subscription work?

A: Some portions of mercedsunstar.com will remain free; your access to other portions will be limited without a digital bundle subscription.

Each time your computer or smartphone visits our site, your use of the site’s pages are counted. Some portions of our site, like our Homepage (the first page you come to on the site), our Section Fronts (the “front” page of the Local News, Sports, Lifesyles, and Central Valley sections of the site), dealsaver, and all advertising will remain fully accessible, which means you’ll continue to have unlimited access to those pages. But the story-level pages, photo and video galleries, commenting and opinions, breaking news, obituaries and other content will have limited access.

So when, for example, you click on a headline on the homepage, that page counts toward a limit of 15 free pages per 30-day period. Once you reach your 15-page limit, if you don’t have a digital subscription, you’ll be required to subscribe or wait until the next 30-day period to access them.

With a digital subscription, you will have unlimited access to all of the website and your use will not be limited. You'll also have access to The Modesto Bee's website, modbee.com, and both newspapers' digital offerings, including the e-editions on the iPad.


Q: What are my digital subscription options?

A: There are several. The Merced Sun-Star print newspaper subscribers can add the digital bundle to their newspaper subscription for as low as $2.25 per month. Whether their newspaper subscription is 6-days, 5-days, weekends or some other frequency, they have access to our digital products 24/7. Adding the digital bundle to your newspaper subscription is our best deal. In addition, you'll also have free access to the Modesto Bee's digital products, including modbee.com.

(CLICK HERE TO ORDER)

For readers who do not have a Merced Sun-Star newspaper subscription and want only digital access, they can purchase the digital bundle alone for for under $6 per month ( $69.95 per year annually). That also includes all digital access to Modbee.com and its digital products.

(CLICK HERE TO ORDER)

For those occasional readers from around the world who need access to our web site for just a day, a 1-day pass is available for $0.99.


Q: What if I already renewed my newspaper subscription? Do I have to pay extra now?

A: The digital bundle charges will begin with your next renewal. If you’ve already renewed your Merced Sun-Star newspaper subscription for 13, 26 or 52 weeks, you’ll have access to the digital package without charge until your current subscription is due for renewal.


Q: How do I sign up for a digital subscription?

A: Visit http://mercedsunstar.com/plus or (CLICK HERE TO ORDER) for the online order form.

Or, when you’ve viewed your 15 free page views, a pop-up online order form will appear and invite you to subscribe. You’ll have the choice of a digital bundle if you want access to the digital package only, or you can sign up for a print and digital bundle, our best deal because it also includes delivery of the daily newspaper.

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