I got caught in the heavy rain storm of last Saturday and my windshield wipers began to disintegrate, and I found myself driving like a wet mole with very little visibility.
Fortunately I was near the old Gottschalks store and made it into the nearby O'Reilly Auto Parts. By this time it was really coming down and I asked the young man (sorry, I cannot remember his name) if he could help me.
He not only immediately looked up and found the correct wipers for my car, but said for me to stay dry and he went out in just a shirt and replaced them for me on the spot.
I was extremely grateful for his caring help in getting me back on the road safely again.
Just wanted to say a major "Thank You" to the store and to an exceptional employee.
ROBERT J. FLINT