Atwater AT&T call centers to close, affecting 400 jobs

Merced Sun StarJune 27, 2014 

In front of one of the two AT&T buildings at Castle Commerce Center, employees take a break after hearing the news about layoffs at the call centers, on Friday (6-27-14) in Atwater

CHRISTOPHER WINTERFELDT — cwinterfeldt@mercedsun-star.com

Officials with AT&T have confirmed that they will close the two call centers in Atwater by the end of August, affecting about 400 jobs.

“To better serve our customers and increase efficiency, we are consolidating work currently done at our call centers at 1910 and 1920 Customer Care Way in Atwater into other facilities,” said Marty Richter, a spokesman for AT&T. 

The corporation has offered an incentive of $5,000 for any workers willing to relocate to a call center in Southern California, Colorado, Washington or Idaho, depending on each worker’s job position.

Officials from Merced County Workforce Investment said they received a notice that the facility could layoff as many as 397 workers of varying skill levels.

More on this in tomorrow’s Merced Sun-Star.

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