I have tremendous gratitude to everyone involved in making my surgical experience at Mercy Medical Center so positive. Until recently I had never been a hospital patient and was unsure of what to expect as I prepared for hip replacement. I need not have worried. Everyone from the registration nurse, pre-op staff, Dr. Sablan and the surgical team, to recovery room nurses treated me with kindness and skill. The surgical floor nurses (Katie and Jenn in particular) anticipated my pain management needs in a professional, friendly and caring manner. The physical therapy team led by Michelle was kind and patient as they guided me through the exercises necessary to get me up and walking again. Though I was in a hospital situation, the food was delicious and so nicely presented I felt that I was in a restaurant. I could not have had a more positive hospital experience.
Merced is very fortunate to have such a skilled, compassionate and professional hospital team.
NAN VON GUNTEN