The Merced Irrigation District will extend its customer service operating hours beginning Monday.MID’s new phone and office customer hours will be from 7 a.m. to 6 p.m. Monday through Friday. The extended hours were changed from 8 a.m. to 5 p.m.
MID’s Main Office is located at 744 W. 20 St., Merced. Water customers may continue to call (209) 722-2720. Electric Customer Service can call (209) 722-3041. Both water and electric bills may be paid online at www.mercedid.org.
In addition to walk-in customer service, water customers may continue to order water around the clock, seven days a week, on the web at www.mercedid.org. Water customers can also call the automated phone order system at (866) 825-2475 for existing accounts around the clock.