Livingston testing new electronic citation system
09/01/2014 5:36 PM
09/01/2014 5:37 PM
City of Livingston’s Police Department will start using a new electronic citation system, which according to officials will help increase efficiency.
The new technology is in the form of an application downloaded onto a mini-tablet from which officers will fill out the electronic ticket. The citation document is then printed from a wireless printer. The new ticketing system allows for the availability of real-time information as data will be automatically streamed onto the department’s records management system, officials said.
Livingston Police Chief Ruben Chavez explained that typically a dispatcher is responsible for uploading citation information onto the records management system. If staff no longer has to deal with this task, it will save them time and reduce the chances of errors, Chavez said.
The application is currently in its test phase and being used only for citations by the department’s Animal Control division. The application is also being used to gather information during police field interviews. The goal, according to Chavez, is to use it for traffic citations as soon as all bugs are cleared out.
“If there is anything that needs to be modified, it’s easier to do it right now while it’s still in the test phase,” Chavez said.
Animal Control Officer Kristen Lucas said the implementation of the new system had been talked about for months, but she started using it Monday. “I like it; it’s easy to use, it makes information easier to track and because of it I don’t end up with a big citation book,” she said.
According to Livingston City Manager Jose Ramirez, the new technology does not cost the city anything.
The manufacturer, Wave Systems Corp. in Sunnyvale, chose Livingston to run its pilot application in the Central Valley at no cost, Ramirez said. The connection came through Chavez, who had previously worked with the chief executive officer of the corporation when he headed a similar project for the San Jose Police Department.
According to Ramirez and Chavez, the Livingston Police Department is the first in the Central Valley to use the electronic citation system.
“We are very excited to be using this cutting-edge technology,” Ramirez said, “and we’re thrilled because we were the first city in the Central Valley to get picked.”
“We’re going to start it off slow, work out any problems and then jump over to public safety,” he added.
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